About Switch Interconnect Technology

Established in February 2001, we focus on providing supplier independent customer specific solutions, which meet and exceed our clients’ requirements.

Our core values of knowledge, integrity, passion and partnership underpin every aspect of our business.

It takes more than knowledge and access to diverse products to solve a client’s issues, it takes a willingness to do what is right for the client… not the suppliers or vendors, not even us… but the client.

Our solutions are practical and proven as they are based on over 20 years of experience in the communications industry. Central to our approach is the development of close and long term relationships with our clients. We are proud of our record in assisting our clients to implement practical solutions, solve issues, identify opportunities and most importantly improve service to their customers, performance and profitability.

The SwitchIT philosophy is to assist clients to source the right product for their specific requirements at a market related price. We assist in the selection of products and vendors while ensuring that service levels are met during implementation.

With headquarters in Cape Town, we operate throughout South Africa – enabling you to use a single consultancy for your national needs.

Approach

Core Values

We believe that how we achieve is fundamental to what we achieve.
Our four core values, with the central value of partnership, underpin all aspects of our business.

Integrity

We act ethically, impartially and professionally

Passion

We are enthusiastic, energetic and driven to do the best we can for our clients.

Knowledge

We have over 20 years’ experience in the Telecoms industry. Up to date knowledge of the industry and environment that our clients are expecting to operate in.

Partnership

We add value to our client’s businesses and establish long term relationships based on mutual trust and respect.

Services

We have partnered with market leading product and service vendors to offer clients the benefits of choosing the appropriate technology.

After evaluating a client’s existing communication infrastructure and work processes and considering the future business plans we compile the specifications into a Request for Proposal, which is sent to customer selected vendors in order for them to tender a proposal for the specific needs. We submit the vendor/s offering together with our comparative synopsis, enabling the client to evaluate a range of systems and related enhancements, while dealing with one point of contact throughout the process.

We assist transforming business visions into realistic plans and through our experience minimise unintended consequences of well-intended actions.

It is our aim to make the technology and solutions we offer both affordable and manageable and provide our clients with a unique, cost effective solution, at times combining various products from different suppliers.

Why choose us?

We believe in providing real value to our clients.

Our services save you time, money, confusion and aggravation in collecting and analysing information, optimizing systems, evaluating alternatives or implementing changes without having to meet with a variety of vendors.

Our services and solutions are flexible and may be applied in combination as a part of an integrated improvement strategy or as an individual solution to target a specific business problem.

We believe in providing real value to our clients.

Our services save you time, money, confusion and aggravation in collecting and analysing information, optimizing systems, evaluating alternatives or implementing changes without having to meet with a variety of vendors.

Our services and solutions are flexible and may be applied in combination as a part of an integrated improvement strategy or as an individual solution to target a specific business problem.

Our experience and expertise allows us to design practical solutions that work. A technology investment is a business decision and objectives such as cost reduction, productivity gains and customer service improvement should drive this process. We understand the short and long-term costs and benefits associated with different alternatives and assist accordingly.

We ensure that projects are managed in their entirety and that all functions are co-ordinated professionally and within the projected time scales.

Suitable enhancements and cost saving options are introduced to our clients as they become available.

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